Check Your Order Status

Enter your order number below to see the status of your digital purchase.

We’re currently experiencing delays.

Example: 1217193 (no # needed)

Need a hand?

We’re here every day and usually reply within a few hours (UK time). Include your order number for a faster reply.

Email Support
  • Use the number from your confirmation email
  • Remove the # symbol
  • Check your spam folder for DUVIU emails
We never show personal data on this page. Order lookups are limited to a simple status message.